Services We Offer
We’re not here to gouge you with high prices. We believe that the best business comes from repeat customers, and customers only come back when they’re happy. So, we want you to have a healthy and productive computing life.
We think our credentials speak for themselves. We have been working on technology for over 25 years, not only on PCs and Mac hardware, but we also have extensive knowledge of Windows, OS X, Linux, software and website design, and programming.
All of our services include:
Flat-rate Pricing for In-shop Repairs
When working on in-shop repairs, we charge flat rates instead of hourly rates. That way, we can assess your problems, and quote an exact price before we ever do the work. You won’t have any “suprise charges” ever.
Minimal Diagnostic Fee
We charge a minimum $40 diagnostic fee for most devices, and an $80 minimum fee for custom-built desktops. This minimum only applies if the device cannot be repaired, or you choose not to have us repair the device. If you do choose to have us repair it, this fee goes away in lieu of the quoted repair cost. We will discuss all prices and fees upfront, so you can decide before you commit.
Free Pickup and Delivery
If you live within 10 miles of our shop, we offer free pickup and delivery. This means we will come to your home, office, or any other pre-arranged location you’d like and pick up the computer. We will then bring it back to our shop, and when our work is done, we will bring it back to you, better than ever. If you live further than 10 miles from our shop, we add a small surcharge.
We provide 2 methods of service to our customers
In-shop Repairs
Most of the work we do is in-shop. We have assembled an extensive array of hardware and software tools that allow us to diagnose and repair your issue as quickly as possible. Most repairs are completed within just a few days (depending on shipping of parts, of course).
On-site Repairs
We can do some of our work on-site at your home or business, such as emergency work, network installations, printer setup, and more. Our courteous and professional technician will arrive on-time, and complete the job in a timely manner. For on-site work, we charge hourly rates, and we charge reduced rates for residential customers.
Ready to get started?
Give us a call at
704-591-6420
or send us an email by clicking the button below.
Hours of operation: Mon-Sat, 10am-7pm