Welcome to Moore Computer Services

If you are a residential or small business user having computer problems and living in the Charlotte, NC area, then we’re here to help!  We service any brand of laptop or desktop (HP, Compaq, Dell, Lenovo, Toshiba, Acer, Asus, and more).  We will also tackle any problem: virusesdata lossbroken LCD screensbroken charging jacks, hardware upgradessoftware installsnetwork installstutoringwebsite design, and more.  Our prices are very competitive, and will not gouge you like the big box stores will.

We also can create custom PCs that meet your specific needs.

Computer help from someone you can trust.

Free Pickup and Delivery

To customers within 15 miles of our office, we offer free pickup and delivery, saving you time.  Just call and schedule a time and place to meet!

Malware and Virus Removal

Are you suddenly seeing lots of toolbars?  Or strange popup windows?  Malicious software (“malware”) like viruses can slow your machine to a crawl.  Worse, they can even steal personal information like passwords and credit card numbers.  We can squash these little gremlins permanently and get you back up to full speed!

Laptop Repairs and Upgrades

No matter the make or model, we can repair or upgrade any Windows-based laptop.  If that old PC is running slow, or has a failing hard drive, we can get it up and running in no time.  We will even fix broken LCD screens and charging jacks!

Desktop Repairs and Upgrades

We will repair any Windows-based desktop PC, no matter how old.  Whether you need a boost into the modern age, or a fix for a PC that just won’t turn on, we can fix it in a snap!

Custom PCs

We’ve been building custom PCs for 20 years, and no matter what you need, we can make it for you.  Whether its an ultimate gaming behemoth, a whisper-quiet mini desktop, or a business workhorse, we always use top-quality parts from major manufacturers, designed to last for years.  We also include 1 year of free tech support along with PCs you buy from us (something you won’t get from the major manufacturers).

Data Recovery and Backup

Disaster!  Has a hard drive crash caused you to lose your priceless photos, Powerpoint presentations, or other data?  You’d be surprised how often the data can be recovered.  Let our qualified technicians help you before the data is permanently lost.

Maintenance and Support

Just like a car you never put oil in, a PC can break down if not maintained properly.  We can perform regular anti-virus checks, remove pre-installed junkware on new PCs, and perform hardware diagnostics to warn you of impending failures.  We will even clean your PC of dust and debris (and you’d be amazed how much dust is in there).  We will also offer tech support contracts for PCs from any manufacturer.

Tutoring

So many times, you have a problem with a program that you wished you knew how to solve.  Or you just bought a new PC and have no idea how this new version of Windows works.  But you don’t know who to ask for help.  Now you do!  We provide remote assistance and on-site tutoring.  We’re glad to sit down and help you with any questions you have.

About Our Support

Flat-rate Pricing

For all of our in-shop services, we charge flat rates instead of hourly rates.  We will assess your problems, and discuss any charges with you before we ever work on the computer.

Remote Support

For many simple issues, we can fix your problems or provide instructions remotely.  We offer our remote support at reduced rates, making it a more economical solution.  And, if the problem cannot be fixed remotely and requires your PC be brought into the shop, you won’t be charged for the remote session.

In-shop

Most of the work we do in-shop is completed within a few days (depending on parts shipping, of course).  And because of our free pickup and delivery service, you don’t have to worry about transporting your computer all over town.

On-site

For network installations, or in cases of emergency, we can do some of our work on-site at your home or business.  Our courteous and professional technician will arrive on-time, and complete the job in a timely manner.  And because of our flat-rate pricing, you won’t feel the time ticking away.

Latest News

Differences in speed between desktops and laptops

Someone recently asked for recommendations for a new PC.  For his needs, I said, “For a laptop, a Core i5, at a bare minimum.  For a desktop, a Core i3 would be plenty.”  But why the difference?  Shouldn’t a Core i5 desktop have about the same amount of computing power as a Core i5 laptop?

read more…

Just put on your headphones

This is tech radio host Leo Laporte demonstrating 3D sound through an iPhone app called Z+, made for the movie Man of Steel.  Just put on your headphones (the effect won’t work with speakers) and listen to this demonstration… read more…

Keeping Your PC Safe and Healthy, Part 1

This is the first in a series on how to keep your PC healthy, happy, and secure. This series will be posted over the next few months, and then kept in archive for referral. In part 1, I will focus on the most basic piece of the equation, Windows.

read more…

Ready to Get Started?

Give us a call at

704-591-6420

Or send us an email by clicking the link below.

Our hours of operation are Tue – Sat, 10am – 7pm